Message On Hold Scripts for Retail

Let’s say your customer is waiting at your store’s check out counter to make a purchase or ask a question, and your staff is off helping another customer. If nobody speaks to them or lets them know they will be helped shortly, chances are they are only going to wait so long before they put their purchases down and go find what they need at another store. The negative experience they’ve had means they aren’t as likely to come back either. Well, without message on hold, that is exactly what you are doing with your retail customers. By using radio, or not having anything at all, you run the risk of driving away potential sales. That’s where we come in. an On Hold Message for your retail space from On Air will engage, inform and most importantly retain your customers.

Why On Hold?

The potential for an On Hold message for your store is limitless. You can keep your customers informed about:

  • Hours of operation
  • Locations
  • Special sales events
  • New inventory
  • Promotion of specific brand names
  • Contests and promotions
  • Gift cards
  • Parking
  • Your website

and so much more!

Did You Know:

That 70% of the incoming calls at your store will be put on hold?

Why On Air?

On Air offers top quality audio, as well as monthly service checks to ensure your system is working properly. People will call your store for any number of reasons, whether it’s a question about your hours, your location, or a particular item they are looking for. You’ll want to keep them on the line and ready to make that purchase with you, and not your competitor. A cordial and professional on hold message from On Air can help achieve that! Getting started is easy! CLICK HERE or call us at (1-888-886-6247) for a free custom made demo for your store. We will create a personalized script for you, and send a completed message your way in no time! We know your phone system is working…but is it working for you?

Did You Know:

That 90% of new callers hang up after 40 seconds without on hold? And the average customer waits on hold for over 50 seconds? How many sales are you losing?

This page contains information about On Hold messaging retail, clothing stores, book stores, music stores, toy stores, specialty shops as well as VOIP, messages on hold, on hold, shopping centers telephone messages, voicemail, answering messages music on hold, and phone greetings