Message On Hold Technology

USB 1100 Series Digital Player

The USB 1100 Series is suggested for telephone on hold applications where user friendliness, flexibility, high sound quality and durability are needed. The process of receiving message on hold updates is easy! Simply remove the USB flash drive from the unit, and plug onto the USB port of a computer. Audio files are a “drag and drop” transfer from the computer into the USB flash drive. Plug the flash drive back into the USB 1100 for rapid audio playback.

Key Features:

• MP3 files can be emailed to customers for quicker message on hold updates!
• The USB 1100 Series is compatible with any telephone system that has a music on hold interface
• Constant power source and solid-state memory will re-boot the audio playback automatically after a power outage.

HiFi 3100 Series Digital Cassette Player

The High Fidelity 3100 has crystal clear quality with an improved digitizing method of ulaw conversion, unlike any other in the industry. Messages are recorded from the built in tape player and stored on digital memory. Storing messages digitally limits mechanical breakdowns you would have with other analog equipment.

Key Features:

• This unit is easy to operate. A human voice leads you through installation of the production.
• To guarantee a perfect download, our system uses the highest quality tape drive in the industry. The drive is built to accompany high end stereo equipment, not the lower quality tape drives found in answering machines. The unit loads your customized on hold program on speed every time!
• The HiFi 3100 is compatible with any telephone system that has a music on hold interface

DDF 2800 Series Digital Player

The DDF 2800 offers the ultimate digital to digital remote download. With unparalleled upgrade ability, the DDF 2800 uses a PC compatible 56k modem plug in card that allows the DDF 2800 to be easily upgraded to a faster modem without redesigning the machine.

Key Features:

• Provides locations with the uninterrupted ability to download new messages instantly to the unit 24 hours a day 7 days a week. This feature does not add additional fees to the end user’s monthly phone bill.
• A 10 digit security code guarantees security for the end user and the dealer.
• Exclusive ring back feature lets the 2800 share any phone line. This is highly useful in the absence of a dedicated fax line.

iProMOH System

The iProMOH Message On Hold Player is an intelligent solution that allows your new on hold message to updated automatically via the internet eliminating the need to manually change your messaging.

Key Features:

• Automatic downloads are done at programmed intervals by the iProMOH without user intervention.
• FLASH memory retains messages if power fails, then automatically requests message updates from the host when the power returns
• Messages can be downloaded to one or more iProMOHs days, weeks or even months in advance, then held until the appropriate date/time before automatically playing out.