Message On Hold Packages

On Air offers many different production packages for you to choose from ranging anywhere from 1 update to 24 updates per year! We can also help you customize and decide which on hold package is ideal for your business. If you are looking to set up an on hold program for more than 1 location, please contact us for our discounted multi location rates, contact On Air here.

Each of the following full service packages includes:

  • Free rental and maintenance of a high-quality Digital Announcer, the best digital player available, delivery and technical/installation support.
  • Writing, scripting and creative assistance from On Air’s team of professional and experienced copy writers
  • Recording, production, editing and mixing by one of On Air’s professional audio production engineers
  • Professional voice over of script by your choice of male, female or combination of experienced voice talent
  • Your choice of music on hold style and tempo from thousands of selections – all music licensing fees paid by On Air
  • Monthly ServiceChec (Customized Hold Evaluation Checkup) to ensure playback reliability and quality
  • Script Update Reminder schedule set up as per your requirements (we remind you when you would like your productions changed)

2 UP - $800.00
(2 recordings/updates a year)

A 2 UP allows you to update your on hold message with a customized production twice a year. A 2 UP is our most basic package, where you can still highlight your core products and services to your clients on hold, This package is ideal for dentists, doctor’s offices, medical services, and law offices, all of which need only a minimal amount of changes per year. A 2 UP on hold message would give you the opportunity to let your clients know of a change in hours of operation, staffing changes and if you are currently accepting new patients. To discuss your voice over /music on hold package in more detail, contact On Air here.

4 UP - $1100.00
(4 recordings/updates a year)

A 4 UP is the most popular package at On Air. It allows you to update your on hold message four times a year, which is ideal for businesses affected by seasons, like ski resorts, restaurants, gyms, retail stores and car dealerships. This on hold package will allow you to advertise your business on a seasonal basis, for instance, if your hours of operation change, or you’re running a special offer for an upcoming holiday, or a car dealership that needs to advertise new vehicle arrivals. The 4 UP voice over/ music on hold package is an effective marketing tool that informs your clients, and keeps them on the line. Click here to discuss the 4 UP package for your phone system in detail with On Air.

6 UP - $1280.00
(6 recordings/updates a year)

Whether you’re a financial institute, cable company, insurance company or auto service provider experiencing a high volume of phone calls, you would benefit from 6 MOH recordings a year to keep your message fresh and engaging. Repeat callers will appreciate the variety, keeping them informed about your rates and new services. You can add a personal touch to your message; direct them to your website, even let them hear Customer testimonials from your satisfied clients. Click here to discuss the 6 UP package and our wide variety of digital players and announcers with On Air, and watch your sales grow!

12 UP - $1524.00
(12 recordings/updates a year)

Large national and international companies benefit from changing their on hold message each month. For instance, Ticketmaster and WestJet, long standing clients with On Air, require 12 changes a year to keep clients up to date on monthly events and specials. NAPA uses 12 on hold changes a year to coincide with their monthly sales flyer. Contact On Air to discuss this package and how a powerful marketing tool like message on hold can increase your bottom line.

Multi Location

Looking for package information for more than one location? On Air has provided voice overs, licensed music and quality copywriting for a variety of different clients with multiple locations, such as NAPA, Ticketmaster, World Health Club, Petland and Certigard to name a few! Please contact us for our discounted multi location rates.

Click here for more information on multi location for your company

Creative Writers

Your on hold message must be a strong, well written message that will keep your client on hold. Leave it to the creative team of writers at On Air, they have years of experience and can write any kind of on hold message, website copy or radio copy that you require. If you are a straightforward engineering firm, or a car dealership looking for a fun image or even a dental office looking to keep patients informed and entertained, our creative on hold writers will craft the perfect script for you. So relax, we'll take care of the writing for you and keep you informed every step of the way...we won't send a script into production until you are 100% happy with your script. Listen to what Dr. Curtis Westersund thinks of what the creative on hold writers have done for his dental office on our client testimonial page.

Statistics show when callers listen to On Hold Messaging rather than silence or radio, they stay on hold longer, and are less agitated